|Small||5'5" / 165cm|
|Small||5'10" / 178cm|
|Small||5'11" / 180cm|
|Medium||6' / 183cm|
|Small||5'10" / 178cm|
|Small||5'9" / 175cm|
|Medium||5'11" / 180cm|
45-Day Return/Exchange Policy
Here at Mondetta Originals, we want to make sure that you are completely satisfied with your purchase. If for any reason you are unhappy with an item you have purchased, you have 45 days from receiving your order shipped confirmation email to request a Return or Exchange. Each order qualifies for one free shipping label, on either a Return or Exchange. Get started by clicking the 'Return/Exchange Items' button below.
|Final Sale Items||
|Price Adjustments||We are happy to accommodate a one-time price adjustment for an item if it goes on permanent markdown within 14 days of your order’s purchase date. A refund or price difference will be issued back to the original form of payment. Price adjustments will not be accommodated for any items that are part of Flash Sales, short-term campaigns, Black Friday, Cyber Monday or Boxing Week. Price adjustments will not be made for final sale items or previously discounted items.|
|Refunds||It can take up to 5 business days for funds to be transferred and the transaction to appear on your bank or credit card statement.|
|In-Store Credit||In Store merchandise credits are not transferable and cannot be redeemed for cash.|
|Gift with Purchase Promotion||During any 'Gift With Purchase' promotion, the free item is yours to enjoy. However, if you decide to return any of your purchased items, you MUST return the 'free gift' as well, otherwise the full retail value of the 'free gift' will be deducted from your refund along with any associated return shipping charges.|
|Minimum Purchase Based Thresholds||If you received a discount based on a minimum order requirement (BOGO, $99 minimum etc.) and wish to return items resulting in your order value dropping below the minimum, your purchase will no longer qualify for the discount and the value of your credit/discount will be deducted from your refund.|
|Affiliated Retailer Purchases||
|Something is wrong with my order||In the unlikely event you received an incorrect order, or a damaged or defective item, please email our Customer Service Team at email@example.com|
'Free Shipping' Promotion
"Free standard ground shipping" is offered on all orders containing Sweaters. Mondetta Originals reserves the right to change or discontinue any promotions at any time.
"Free Letter shipping" is offered on orders containing only Flag Patches. Mondetta Originals reserves the right to change or discontinue any promotions at any time.
Please allow up to 48 hours for processing (excluding weekends and holidays) before your order ships. All orders are processed during regular business hours, Monday-Friday 9:30 am to 6:00 pm EST and ship by 2pm EST each day.
Letter Shipping - No Tracking (5-10 Business Days)
Free (available on orders containing only Flag Patches)
Standard Ground Shipping (5-10 Business Days)
Flat Rate: $13.99 (Free on all orders containing Sweaters)
Expedited 2 Business Days Shipping
Flat Rate: $22.50
Next Business Day Shipping
Flat Rate $32.50
*We are currently unable to ship to P.O. Boxes and or international addresses. Orders shipping to the Yukon, Northwest Territories and Nunavut will not qualify for our $99 free standard ground shipping and or free letter shipping offer and may incur additional shipping charges.
For more information please contact our Customer Service Department, Monday-Friday 9:30 am to 6:00 pm EST.
TOLL FREE: 1-855-674-8721
2018 SHIPPING HOLIDAYS:
|Monday||January 1||New Year's Day|
|Monday||February 19||Louis Riel Day|
|Friday||March 30||Good Friday|
|Monday||May 21||Victoria Day|
|Monday||August 06||Civic Holiday|
|Monday||September 03||Labour Day|
|Monday||October 08||Thanksgiving Day|
|Tuesday||December 25||Christmas Day|
|Wednesday||December 26||Boxing Day|